Me and my Phone!

Getting a new phone is always fun.  4G LTE hopefully will be in our area in a few months but until then I am perfectly happy with my 3G Motorola Electrify!  With its duel core processor I don't have lag and Motorolas are known for great reception which has been the case since getting this phone.   Having a phone you love just makes the android experience even more enjoyable!


I have made another video with my friend FrankenHead to tell you about this phone!

Hope you enjoy and if you don't have the phone you want then contact US Cellular!  You probably will find what you are looking for.  More 4G phones to come later this year!  Can't wait to see what is next!


Jen, happy and proud US Cellular Customer Crew Member

Technical help

I rarely have problems with any of my devices but occasionally one will act up. Most recently my 7" Samsung Galaxy Tablet seemed to be not wanting to connect to the internet when on data. Over a period of a few weeks I noticed I was getting more error messages when trying to use the web. Then it didn't want to connect at all.

I had tried all the tricks, turning it off and on, putting it on airplane mode for awhile then turning it back off, and PRL update. With a battery pull not an option with this tab I felt I was getting closer to a factory reset.

I have always felt over the years that U.S. Cellular had great tech support. I have called 611 in the past and found the help I needed but last weekend I just took the tablet to the Turkey Creek Corporate store in Knoxville TN. Zack has been the tech there for awhile now and he has always been helpful and knowledgable. He came through again!!! He was able to "deregister" my device then reconnect it to the database. My tablet is still under warranty so if I have any more problems it will be sent off to Samsung for repair or replacement. Hoping this is the end of it!

It is good to know that someone like Zack is available to keep us all connected!!!!!

Jen, a once again, satisfied Customer Crew Member!

Battery swap

One of the pluses of having US Cellular is the battery swap. I have used this a few times. If your battery needs changed just find your way to a nearby US Cellular store and ask for a battery swap and they will replace yours with a fully charged battery...at no charge to you!

A friend earlier today was having problems with her Iphone working properly...the Iphone having an irreplaceable battery and the fact she is with a company that wouldn't replace it anyways was a double whammy for her. She talked about needing a new battery and I know with her phone she will need to pay Apple a pretty nice fee for the new one. Not to mention that her carrier won't be able to help her on this one....she will need to go to an Apple store.

I am grateful that if I need a battery I can go into a US Cellular store and request a battery swap and leave with a fully charged replacement. Thank you US Cellular from a happy customer crew member!!!!!