Sunday, March 25, 2012

A small company that rocks

The only real disadvantage I can see to US Cellular is that it isn't available to some people in some parts of the country. Of course I have great coverage all over the country but as far as being able to sign with them, there are areas US Cellular isn't available.

I have a friend that lives in one of these areas. She is fed up with her carrier, in fact she is on her second carrier in as many years. I feel for her because she gets the misfortune to hear me continue to brag on mine. When I visit her I have good coverage in a spotty area, when I have a problem (which is rare), it is quickly resolved with a phone call to 611, and I am fortunate to live in Knoxville where we have a great corporate store close to my work. And I know she is tired of hearing about all the great things that come with US Cellular like free incoming, nights and weekends, unlimited texting and media texting, and better data packages. Most carriers offer free mobile to mobile but along with free incoming and unlimited texting regardless of the carrier of the other party? Free incoming even from land lines? NOPE

Yes it is unfortunate that my friend can't get US Cellular where she is at but at the same time there are benefits to being with a smaller company. They know who I am when I walk into my local store, and though people complain about us being last to get the great phones, I think it is a blessing. Let the bugs get worked out before US Cellular offers them!

I am happy that I live where US Cellular is available and love my phone (Motorola Electrify) and tablet (7" Samsung Galaxy) and can't wait to see what comes our way once 4G LTE is in place, which should be soon!!!!!

Proud to be a member of the Customer Crew as well!!!! Have a great day!!!!

Wednesday, March 7, 2012

US Cellular belief points

I never totally realized how great US Cellular really was until I started listening to people with other companies. A friend and I used to argue about who had better coverage and some areas of the country that she went to were better and some areas I went to were better. However one thing she couldn't brag on was belief points. I don't consider myself a sales person unless I totally believe in what I am selling....so with that said....I love that I can get a new phone pretty much within a year!

Between the incoming free calls, free nights and weekends, free mobile to mobile, unlimited texting and 5 G of data monthly (per line), I had people at least considering changing plans or companies. The belief plan has been very satisfactory to me and can be for others as well.

I have an alter ego that I do video fun with....I now have made a video on using belief points with US Cellular and will do future work with this "alter ego" just because its fun!!! So for now, signing off.....a happy Customer Crew Member!!!!!!