I have a friend that lives in one of these areas. She is fed up with her carrier, in fact she is on her second carrier in as many years. I feel for her because she gets the misfortune to hear me continue to brag on mine. When I visit her I have good coverage in a spotty area, when I have a problem (which is rare), it is quickly resolved with a phone call to 611, and I am fortunate to live in Knoxville where we have a great corporate store close to my work. And I know she is tired of hearing about all the great things that come with US Cellular like free incoming, nights and weekends, unlimited texting and media texting, and better data packages. Most carriers offer free mobile to mobile but along with free incoming and unlimited texting regardless of the carrier of the other party? Free incoming even from land lines? NOPE
Yes it is unfortunate that my friend can't get US Cellular where she is at but at the same time there are benefits to being with a smaller company. They know who I am when I walk into my local store, and though people complain about us being last to get the great phones, I think it is a blessing. Let the bugs get worked out before US Cellular offers them!
I am happy that I live where US Cellular is available and love my phone (Motorola Electrify) and tablet (7" Samsung Galaxy) and can't wait to see what comes our way once 4G LTE is in place, which should be soon!!!!!
Proud to be a member of the Customer Crew as well!!!! Have a great day!!!!